How can we help?
Choose the app and the type of issue. We will show the most useful checks and, if needed, prepare a complete support request for TT Studio.
Start with the two menus
Nothing is sent or stored: your choices are only used to display the right advice.
Frequently asked questions
How can I get help faster?
Include the app name and version, device model, system version and steps to reproduce the issue. A screenshot without personal data may help.
Does this page send my data?
No. Selections remain in your browser and are used only to display advice and prepare an email in your mail app.
Can you recover deleted data?
TT Studio does not keep copies of app data. Recovery is possible only from a local backup, an export or iCloud sync enabled by the user.
How long does a reply take?
We normally reply within 2 business days. Complete requests can usually be investigated faster.
What should I never send?
Never send passwords, access codes, tokens, API keys, personal documents or full archives containing sensitive data.